Toll-free

Toll-free service allows a business or an individual to be called by their customers at no charge to the customers. The charge for using a toll free number is paid by the called party (the Toll-free subscriber) instead of the calling party..

Benefits

• Improves the credibility of a company and reinforces its brand and image.
• Provides an organisation’s current and potential customers with a free and convenient way to contact businesses.

For more information please contact our Customer Relations team on customer.relations@mtl.mw

Automatic Credit Loading (ACL)

Automatic Credit Loading (ACL) is a service where by MTL prepaid customers can have their phone accounts credited remotely with a prescribed amount of airtime at a given date of the month. Customers just has to sign up for service and pay the prescribed value of airtime every month. Payment can be made at any MTL shop or electronically through any bank.

Benefits

• The service is free to every prepaid customer
• It is the most convenient way of topping up
• Airtime is loaded into the intended phone account and not any other

For more information please contact our Customer Relations team on customer.relations@mtl.mw.